COVID-19 updates for AA Insurance customers

We remain open and we’re here to help. You can find more information and frequently asked questions here.

If you have an urgent query or need to make a claim, please get in touch. You can also:

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We'll never stop working to earn your trust.

As voted by consumers 2011-2021 in the Reader's Digest Trusted Brand survey.


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Why choose AA Insurance?

NZ's most trusted insurer

Thanks for voting us New Zealand's Most Trusted General Insurance provider for eleven years running. Earning your trust is one thing. But keeping it is everything.

Our awards

We put you first

We put our customers' needs first and pride ourselves on working with them to eliminate stress and uncertainty.

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Easy, stress-free claims

One of our Customer Managers will guide you through the entire process. They'll keep you fully informed, making sure things stay on track and hassle-free.

Making a claim with us
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Member of the Fair Insurance Code
High standards of service and fairness
Consumer People’s Choice Award 2020
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Easy-to-read policy documents
Awarded the Writemark
Strong Financial Strength Rating
About our Standard & Poor's rating