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Contact AA Insurance

Call our New Zealand Contact Centre

Call Centre Hours
8am - 8pm Monday to Friday
8am - 6pm on weekends and public holidays

Small Business Team Hours
8am - 8pm Monday to Friday

Quotes and general enquiries
Call 0800 500 231

Get a quote online

Call 0800 500 216

Start your claim online

Calling from overseas? Call us on +64 9 927 2306

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Manage your policy online with My AA Insurance

Available for Car, Home and Contents insurance.

  • View and modify your policy
  • Download your documents
  • Account and preferences
  • Renew or cancel your policy
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Help Centre

The online Help Centre is full of useful information, and includes answers to your most common queries. Ask us anything.

Frequently asked questions


AA Insurance, P.O. Box 992, Shortland Street, Auckland 1140

Centre & Repairer Locator

The Centre & Repairer Locator will find AA Insurance Customer Service Centres in Auckland and Hamilton, and repairers approved by AA Insurance.

Find an AA Insurance repairer or centre

AA Centre

Find your local AA Centre which sells AA Insurance so you can sort out your Car, Home and Contents Insurance face to face.

Find an AA Centre near you